Privacy policy
Privacy Policy
Homikka operates this store and website to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.
By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Personal Information We Collect
We collect various categories of personal information depending on how you interact with us:
- Contact Details: Name, address, billing/shipping address, phone number, and email.
- Financial Information: Payment card details, transaction details, and payment confirmations.
- Account Information: Username, password, security questions, and preferences.
- Transaction Information: Items viewed, cart activity, wishlists, and purchase history.
- Device & Usage Data: IP address, unique identifiers, browser type, and interaction with our Services.
2. How We Collect Your Information
- Directly from You: When you create an account, make a purchase, or contact support.
- Automatically: Through cookies and similar tracking technologies when you browse our site.
- Third Parties: From service providers like Shopify and payment processors.
3. Use of Personal Information
We use your information to provide the services you expect, including processing payments, fulfilling orders, and arranging shipping. Additionally, we use this data for:
- Marketing: Sending promotional communications and personalized advertisements.
- Security: Detecting fraud, authenticating accounts, and securing our transactions.
- Communication: Responding to customer support inquiries and maintaining our business relationship.
- Legal: Complying with applicable laws and responding to legal processes.
4. Disclosure to Third Parties
We may share your information with service providers like Shopify, payment processors, and fulfillment partners to enable our Services. We also share data with marketing partners to show you relevant advertisements based on your activity.
5. Relationship with Shopify
Our store is hosted on Shopify. Shopify processes your personal information to provide and improve their platform. For more details on Shopify’s data practices, please visit the Shopify Consumer Privacy Policy.
6. Security and Retention
While we implement security measures to protect your data, no system is perfect. We retain your information only as long as necessary to maintain your account, provide Services, resolve disputes, or comply with legal obligations.
7. Your Rights and Choices
Depending on your location, you may have the right to access, delete, or correct the personal information we hold about you. You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in our messages.